Privacy policy

Wombourne Online (wombourneonline.co.uk) is an independent community website for the village of Wombourne in South Staffordshire. We run the local directory and share village news.

We’re responsible for the personal information described here. If you have any questions, email us at wombourneonline@gmail.com.

• Listing requests and updates. When you use the Add your listing or Update your listing forms, we collect your name, email address, phone number and your connection to the organisation, plus the details, logo and photos you send. We use these to check your request, publish or update the listing, and contact you about it.
• News submissions. When you use the Submit your news form, we collect your name, organisation, email address, phone number (if given), and your story and photos. We use these to review your story, publish it if suitable, and contact you about it.
• Emails to us. If you email us, we keep your message and email address so we can reply.
• Website visits. If you accept analytics cookies, Google Analytics collects information about how the site is used, such as pages visited, device type and approximate location. We use this only to understand what’s popular and improve the site.

We use your information because you’ve asked us to do something (list your organisation or publish your news), because we have a legitimate interest in running a useful community website, or, for analytics cookies, because you’ve agreed.

Listings show the business or group details you send us for that purpose: name, description, address, phone, website, social media links, opening hours, logo and photos. News stories show the headline, story, photos and any event details or link.

Your own name, email address and phone number from the form are not published, unless you’ve given them as the listing’s public contact details. Only send photos you have permission to share.

We never sell your information or share it for marketing. We only use a few trusted services to run the website:

• Krystal Hosting – our UK web host, which stores the website and form submissions.
• Google – form notifications arrive in our Gmail inbox, and Google Analytics measures visits if you allow it. Google may process data outside the UK, with legal safeguards in place.
• Akismet (Automattic) – checks submissions for spam.

We’ll share information if the law requires it.

• Listing details are kept while you’re listed. Ask us to remove your listing at any time and we’ll delete it.
• Submissions we don’t publish, and the contact details sent with any submission, are deleted within 12 months.
• Emails are kept for as long as we need them to deal with your enquiry.
• Google Analytics data is kept for up to 14 months.